Every now and then, we get asked the same question more than once, so we created this FAQ page for your convenience.
If you didn’t find the answer to your question or if you have some feedback you would like to share, please fill out the form below. Someone from our company will be in contact with you, usually less than 24 hours.
Tree Hut can be found in retailers worldwide. However, currently, this website only sells within the contiguous USA.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
While we would love for every retailer to carry every item, we’re still a small company, so the retailers call the shots. You can always talk to the local store manager and see if they can stock it for you or you can order all our products online.
Some fragrances are seasonal, so they're only available for a limited time. If your favorite fragrance is no longer available, let us know about it on Facebook and we'll try to revive it for a short time.
Preservatives ensure that products don't grow bacteria or go rancid in your bathroom. We use the safest preservatives that provide a good balance between keeping our products fresh and keeping your body amazing. All Tree Hut products are paraben and DMDM-free.
Our Tree Hut Shea Body Butters are formulated specifically to address dry skin needs and clinically tested to hydrate for 24 hours. Formulated with Organic Shea Butter, natural extracts that naturally contain vitamins and antioxidants, our Shea Body Butters help regulate moisture, provide deep hydration, soften and nourish the skin. These skin-essential oils also further enhance the products' ability to deliver its hydrating and skin-smoothing benefits.
Nothing! Just another way of saying the same thing. The words "cocoa" and "cacoa" are interchangeable.
Sometimes. The best way to enter for a chance to win full size product is becoming a fan on Facebook. It's way better than getting a small sample, plus you get the latest updates on new products and promotions. We try to give away product on Facebook at least twice a month!
If the product isn't on our website, then it most likely has been discontinued. Sometimes we do sell our inventory to a discount retailer. Let us know the items you can't live without and we'll do our best to let you know where you may find them. If enough people are obsessed with it, we may bring it back.
Glycerin is a natural humectant. It attracts moisture. The glycerin in the product attracts moisture from the air to your skin.
There is no gluten ingredient in our formulas, but there could be trace amounts from the manufacturing process of other ingredients
We love bloggers and would love the opportunity to work with you. Please contact us through the Contact Us page below.
You can contact us through our contact page! We will be happy to assist you.
STILL HAVE QUESTIONS?
If you didn’t find the answer to your question or if you have some feedback you would like to share, please fill out the form. Someone from our company will be in contact with you, usually less than 48 hours.